Sakura Journeys

Experience the Authentic Japan

Terms and Conditions

Welcome to Sakura Journeys! These terms and conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our website.

1. Acceptance of Terms

By using Sakura Journeys, you agree to be bound by these Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Sakura Journeys' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Sakura Journeys at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Booking and Payment

All bookings made through Sakura Journeys are subject to availability and confirmation. To secure your booking, a deposit or full payment may be required. Payment methods accepted will be specified at the time of booking. Sakura Journeys reserves the right to cancel or modify bookings if payment is not received by the due date.

4. Cancellation and Refunds

Cancellation policies vary depending on the specific tour or service booked. Please refer to the individual tour details for cancellation terms. Refunds, if applicable, will be processed according to the cancellation policy. Sakura Journeys is not responsible for any consequential losses incurred due to cancellations.

To initiate a cancellation, please contact our customer support team at cancellations@calwyndale.com with your booking reference number and reason for cancellation.

5. Travel Insurance

Sakura Journeys strongly recommends that all travelers obtain comprehensive travel insurance to cover unforeseen circumstances such as trip cancellations, medical emergencies, and loss of personal belongings. Sakura Journeys is not liable for any costs or losses incurred due to lack of travel insurance.

6. Liability

Sakura Journeys acts as an agent for airlines, hotels, transportation providers, and other service providers. We are not liable for any acts, omissions, negligence, or defaults of these service providers, or for any loss, damage, injury, or delay arising from your travel arrangements. Our liability is limited to the extent permitted by law.

We strive to provide accurate and up-to-date information on our website, but we do not warrant the accuracy, completeness, or reliability of any content. You acknowledge that any reliance on such information is at your own risk.

Sakura Journeys is not responsible for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use of or inability to use the services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.

7. Intellectual Property

The content on this website, including text, graphics, logos, and images, is the property of Sakura Journeys and is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or republish any content without our prior written consent.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Japan, and you submit to the exclusive jurisdiction of the courts located in Tokyo for the resolution of any disputes.

10. Dispute Resolution

Any disputes arising out of or relating to these terms and conditions shall be resolved through good faith negotiations. If a resolution cannot be reached through negotiation, the dispute shall be submitted to binding arbitration in accordance with the rules of the Japan Commercial Arbitration Association (JCAA). The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding.

If legal action becomes necessary, it will be conducted in the courts of Tokyo, Japan. You agree to submit to the jurisdiction of those courts.

11. Modifications to Terms

Sakura Journeys reserves the right to modify these terms and conditions at any time without prior notice. Your continued use of our website after any changes constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically for updates.

The date of the last update will be clearly displayed at the top of this page.

12. Usage Restrictions

You agree not to use Sakura Journeys' website or services for any unlawful purpose or in any way that violates these terms and conditions. You must not:

13. Termination

Sakura Journeys may terminate your access to our website and services at any time, with or without cause, and without prior notice. Upon termination, you must cease all use of our website and services.

14. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

Sakura Journeys
1 Chome-19-5 Shibuya, Tokyo 150-0002, Japan
Email: legal@calwyndale.com

15. Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that comes closest to expressing the intention of the original provision.

16. Force Majeure

Sakura Journeys shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Sakura Journeys' reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.

17. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Sakura Journeys' failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.